Chapter 1 I/O mental science -application of psychological principles to business and industry -professional practical approach First violence -Bryan -looked at workplaces of raft (studied telegraphers work) -wanted not studying problems of industry except examining real skills as base to develop scientific psychology 2nd force -Gilbreth -Time and Motion studies- studying elements of human move (therbligs) -to improve efficiency (desire of industrial engineers) and skills in the job Walter dill weed Scott -power of suggestion - how plunder it influence peoples behavior -wrote books around the need of psychology in advertising -increasing efficiency by imitation, competiton, loyality + concentration Frederick W.
Taylor -idea of work-rest to increase efficiency -stressed on utilize of scientific methods to measure Hugo Munsterberg -selecting workers -designing work slurs -using psycho in sales -studied completely tasks (aspects) of the job -studying: what makes a safe trolley car actor o developed a research laboratory manakin of a trolley car -a good operator should brood all aspects of the job Army Alpha (WW I) -first intelligence analyse -to recruit the dear soldiers with the right KSAs - discovered that 30% of recruits were nonreader -developed Army Beta Test for those who cannot hold English -use of tests was tokenish because the war was soon over Hawthorne effect -find kind amongst buoy up and efficiency o productiveness did not seem to have a relationship to the level of luster -change of behaviour because workers wanted to impress the researchers -novel tr eatment of situation affects behaviour (impr! oved performance) -Return to previous level of behaviour when novelty wears off o can last from a few days to both years -major findings: o daily work groups control productivity oimportance of employees attitudes oprod. affected by way of supervising onew vistas to theme were opend efficiency is not the only criterion Chapter 2 Why do organizations exist?... If you want to arouse a full essay, coordinate it on our website: OrderCustomPaper.com
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